FEEDBACK FORM

Bridge Road Pathways is a values based organisation that is dedicated to improving how we serve our clients. We appreciate your feedback and any suggestions you may have.

COMPLAINTS

If you are not happy with our provision of service you can call us directly or email support@bridgeroadpathways.com.au

We will properly consider your complaint and commit to responding as soon as possible and no longer than five business days. If you have an advocate you can ask them to help you as well.

If you are not satisfied with our response or wish to raise the matter externally you can contact:

National Disability Insurance Agency

1800 800 110 or visit one of their offices in person or online via

www.ndis.gov.au.

NDIS Quality and Safeguards Commission

1800 035 544 or TTY 133 677 or completing their online form

www.ndiscommission.gov.au/about/complaints