What’s is the difference between Psychosocial Recovery Coaching and Support Coordination?
The roles of Psychosocial Recovery Coach and Support Coordinator do overlap in some areas, but they have distinct purposes within the NDIS framework
Psychosocial Recovery Coach
Focus Supporting mental health recovery through coaching and connection
Expertise Specialist in mental health and psychosocial disability
Approach Recovery-oriented coaching and capacity-building
Eligibility Only for those with psychosocial disabilities
Qualification / Experience Required tertiary qualification or lived / learned experience with mental illness
Duration of Support More intensive and long-term relationship-based support
Supports Provided Navigating NDIS plans, connecting with providers AND goal-setting, resilience-building, and mental health navigation
Support Coordinator
Focus Connecting participants with supports and services
Expertise Broad disability support coordination
Approach Service coordination
Eligibility Available to many NDIS participants
Qualifications or Lived Experience Not required
Duration of Support Often task-focused and shorter term
Supports Provided Navigating NDIS plans, connecting with providers
Specialist Support Coordinator
Focus Connecting participants with multiple stakeholders and services
Expertise Complex needs or high level risk
Approach Expert or specialist approach that resolves barriers
Eligibility Only for those funded for Specialist Support Coordination
Qualification / Experience Required e.g. Psychologist or Allied Health Provider
Duration of Support More intensive and time limited
Supports Provided Design Complex Service Plan, connecting with providers, build capacity and resilience